What to Expect

As a new client of our practice, you can expect our full attention to your pet’s needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly and we will usher you into an examination room as soon as possible.  Water, coffee, juice, and snacks  are available in our reception area and you may browse our retail area while you wait.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where unexpected events will create delays. We will ensure these are minimized as much as possible.

You will see a veterinarian technician or assistant first who will gather some data for the doctor.  A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the veterinary technician or assistant again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you.  Our front desk staff will handle check-out and schedule any needed follow up.

We are excited to meet you and your animal family members!


Payment is due at time of service.  We accept cash, checks, Visa, MasterCard, American Express, Discover and Care Credit.